Kev's Life

Salesforce.com and Cisco announced a partnership today that brings together Salesforce.com’s online customer service software with Cisco’s strengths in IP Telephony. The service, called “Customer Interaction Cloud,” is designed to provide a complete, cloud-based customer service offering for small to medium sized businesses.

The offering integrates Salesforce.com Service Cloud 2 to Cisco’s Unified Contact Center, providing an extension for Salesforce.com offerings. The partnership further demonstrates Salesforce.com efforts to partner with third parties instead of developing their own technology

via Salesforce.com and Cisco Partner to Provide Cloud-Based Customer Services – ReadWriteEnterprise .

THORPE Park is hoping to make sure customers do not need to kick up a stink about body odour during soaring temperatures expected on Wednesday, by asking sweating thrill-seekers to keep their arms down while enjoying the more extreme rides and rollercoasters.

The Chertsey theme park is installing ‘Say NO to BO’ signs in queue lines for the likes of Stealth, Colossus and Nemesis Inferno.

With temperatures forecast to hit 28C on Wednesday, it said the aim of the gimmick was to “improve everybody’s day”.

via Thorpe Park tackles sweaty stink on scary rides – News – getsurrey.

Microsoft has massively accelerated delivery of the next version of its desktop enterprise virtualization software, while unveiling the next release of its Application Virtualization, aka App-V.

MED-V 2.0 will now be released to manufacturing at the end of October, soon after the release of Windows 7 on October 22. The initial plan had been for a MED-V 2.0 beta “sometime” during the first quarter of 2010, with RTM code presumably after that.

via Microsoft accelerates desktop virtualization plans • The Register.

Cloud computing can’t possibly handle streaming a first-person shooter or a feature-length film, can it?

Ask AMD’s Charlie Boswell, and he’ll not only tell you it’s possible, but he’ll nearly leap with excitement about it.

via AMD’s Charlie Boswell: With cloud computing, ‘follow the money’ [interview] | Between the Lines | ZDNet.com .

INDIA–Given the concerns over data security and regulatory compliance, large companies in the country are choosing to adopt private clouds and hybrid models of cloud computing.Cloud computing is commonly perceived to benefit mostl

via Cloud floats among Indias large firms | Tech News on ZDNet.